A recap of the District’s snow-clearing priorities:
• Collector roads, school bus and transit routes and steep roads take priority over all other roads in the District. During a period of active snowfall, the contractor will remain on these priority routes to keep them cleared.
• All local roads will be serviced once the main roads are cleared and have a reasonable chance of staying cleared. Many local roads are plowed at the same time that the hills are done, whenever it is practical and sensible to do so.
• Local roads that are generally flat are the lowest priority. These frequently will not be serviced until the end of a snow event, as repeat-clearing of higher-priority roads during active snowfall takes precedence. In most cases, local routes can expect to receive service within 48 hours of the end of the snow event.
• The goal of the snow removal program is to maintain the roads in a passable condition, which does not necessarily mean “bare pavement”. In certain conditions, the application of sand over compact snow will be performed. On busy routes, traffic works salt and/or sand into the snow, breaking it up and causing the roads to clear with use. Many District roads do not see sufficient traffic to achieve this effect, and a certain amount of compact snow on the road surface is to be expected. Salt application is ineffective below -6C.
• During a snow event, everyone wishes that their road would be plowed first. However, it is necessary to follow established service routes according to priority, in order to complete District-wide snow removal for all roads in as timely a manner as possible.
Who to Call
Regular Office Hours Concerns should be directed to the District Engineering Department at (250) 766-6677, the Customer Service Centre (250) 766-5650 or via email to email@example.com.
Make sure to provide a name and phone number so that we can track and respond to service requests. We also we require a specific location or address, time of event and as many other details as possible. Let us know if you would like to receive a call back.
After Office Hours On evenings, weekends and holidays, snow removal concerns should be directed to the contractor’s dispatch office at 1-866-353-3136.
After Hours non – snow related road emergencies such as road kill removal or debris on the roadway should be directed to the Roads Duty Pager at 250-317-9780
Highway 97 Highway 97 is maintained by Argo Maintenance (South Okanagan) under contract to the BC Ministry of Transportation. They can be reached at (250) 766-3970.
Snow accumulations can be a real challenge. Roadside parking can significantly hamper snow-clearing efforts, particularly on the narrower side roads. In our conversations with residents, we are asking that they do their best to leave as much room for the plows as possible on the side roads.
Removing Snow from your Driveway
We wish to remind all residents and businesses that snow removed from private drives, walks and parking lots is to be kept on private land and not pushed into the public roadway.
Sidewalk Snow Clearing
Residents are reminded to clear the snow from the sidewalk directly adjacent to their property within 24 hours of a measurable snowfall. The municipal contractor will clear the sidewalks along Main Street when the snow accumulation reaches approximately 1″. Please give us a call if you observe sidewalks with hazardous conditions. Thank you for helping us keep our sidewalks clear, especially for those who find it difficult to get around in winter conditions.