Lake Country - Life. The Okanagan Way.

British Columbia, Canada


Eastside Utility Ltd. Water Service Notification

The province has asked the District of Lake Country to share this notification for a private water utility operating within the community: 

Boil Water Notice and Water System Status Update

Resident users of Eastside Utility, a private water utility in the District of Lake Country, are being asked to boil their water until further notice.

Eastside Utility draws water from Okanagan Lake and distributes it to approximately 150 customers. The system includes two intake pumps, chlorination, and two above ground reservoirs. The utility is owned by a private individual but is being operated and managed by the Ministry of Forests, Lands, Natural Resource Operations and Rural Development.

The Interior Health Authority (IHA) has determined that although the water system treats the water with chlorine it does not meet a number of the other B.C. Surface Water Treatment Objectives as required under the Drinking Water Protection Act. Specifically, IHA determined these objectives are not being met: inactivation of viruses, Giardia and Cryptosporidium; two treatment processes for surface water; and turbidity reduction to less than one nephelometric turbidity unit (NTU). For more information on the BC Surface Water Treatment Objectives see:

In addition, because the utility’s water intakes are not very deep, higher water temperatures during the summer near the lake surface had a negative impact on water quality. Recent sampling has shown high total coliform (bacteria) counts. Due to these test results and the associated health concerns for utility customers the Interior Health Authority (IHA) required the utility to post a Boil Water Notice (BWN).

Results of recent testing can be found at:

Next Steps
An engineering study is planned to be conducted in the near future to determine feasible options for upgrading the system to meet the BC Surface Water Treatment Objectives.
Significant capital funding must be acquired in order to undertake any of the anticipated water quality improvement upgrades. Options for this are also being explored.
If you have further questions contact Yanan Xing, Senior Waterworks Engineer at:
Date: October 16, 2017

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